Zentisa Jexra Refund Policy
Overview of Refund Eligibility
At Zentisa Jexra, we're committed to delivering high-quality career development services. Our refund policy is designed to ensure fair and transparent processes for our learners.
Refund Conditions
Refunds are available under specific circumstances within 14 days of course enrollment. To be eligible, participants must have completed less than 20% of the course content and demonstrate a genuine reason for withdrawal.
Key Refund Criteria:
- Enrollment within the last 14 days
- Less than 20% course completion
- Valid reason for course withdrawal
Refund Process
To initiate a refund, please contact our customer support team at [email protected]. We'll review your request and process eligible refunds within 7-10 business days.
Refunds will be processed using the original payment method. Bank transfer refunds might take an additional 3-5 business days depending on your financial institution.
Non-Refundable Scenarios
Refunds will not be issued in the following circumstances:
- More than 20% course content completed
- Requests made beyond 14 days of enrollment
- Violation of course terms of service